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- Managed several large projects in different fields over a 20 year time frame
- Establishing positive relationships with corporate executives and key client decision-makers
- Analyzing complex program & project data, evaluating training programs, and creating new strategies
- Developing, implementing, and managing customized web-based and e-learning training services
- Providing business consultation and delivering productive solutions to complex training issues
- Creating internal systems and process improvements to improve client training programs
- Designing, creating, and implementing effective training curriculum and training materials
- Developed
train-the-trainer materials, reference guides & cards and job aids for end users
- Identified
and implemented improvements in training curriculum and courseware using needs analysis, testing and redesigning methodology
- Information mapping skills in a technical and operational environment
- Develop
training curriculum modules, courseware and tools for instructor-led workshops
- Proficient in adult
learning concepts and instructional design methodology
- Maximizing customer satisfaction using
superior written and verbal communication skills
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